Privacy Policy – ShuttleDenCo

At ShuttleDenCo, your privacy matters to us. As a locally owned and operated Denver-based shuttle service, we value transparency and trust with our riders and website visitors. This Privacy Policy outlines what data we collect, how we use it, and the steps we take to keep it safe.

What Information We Collect

Booking & Contact Information
When you make a reservation on our website, we may collect information such as your name, phone number, email address, pickup/drop-off preferences, and payment details. This helps us process your reservation and provide reliable service.

Cookies & Technical Data
Our site uses cookies and similar technologies to enhance your experience. These small data files help us understand how visitors interact with our site and improve its performance. You can disable cookies in your browser settings, though some features may not work as intended.

IP Addresses & Analytics
We may collect anonymized technical data like your IP address for internal analytics and security purposes. This data helps us improve our services but is not linked to your personal identity.

How We Use Your Information

• To confirm and manage your shuttle reservations

• To communicate updates or changes to your trip

• To improve the functionality and performance of our website

• To monitor usage patterns and prevent fraudulent activity

We may occasionally send service-related announcements or customer service follow-ups. You can opt out of non-essential communication at any time.

Information We Do Not Share

We do not sell, rent, or trade your personal data to third parties. Your information is used solely by ShuttleDenCo and trusted service providers who help us operate our website and reservation systems.

Security of Your Data

We implement reasonable security measures to protect your personal information. Only authorized staff have access to sensitive data. While we strive to keep your data secure, no method of online transmission is 100% foolproof. By using our website, you accept this inherent risk.

Updates to This Policy

We may occasionally revise this Privacy Policy to reflect changes in law or company practices. If we make significant changes, we’ll post an update on this page. We encourage users to check back periodically to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy or how your data is used, please contact our team at:

ShuttleDenCo Support
📞 720-724-4068
📧 support@shuttledenco.com

Thank you for trusting ShuttleDenCo.